Zoho Help Desk


Put customer service at the heart of your company

Zoho Desk is the industry's first context-aware help desk software that helps businesses focus on the customer.

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What is Zoho Desk?

Zoho Desk is a support desk platform that helps businesses deliver top quality customer support to their clients with tools that increase agent productivity and analytics and reports that enable managers to find key issues in agent performances so that they can improve their service as well make intelligent business decisions. Customers can also benefit from Zoho Desk as the software allows them to find timely and relevant support without having to go too far. With Zoho Desk, companies provide their support teams with the best tools, multiple support channels, and task automation so that they can deliver quick and responsive support to their clients. This help desk platform gathers together employees from other departments and empower them to give their customers a very unified customer service experience.

Overview of Zoho Desk Features

  • Ticketing System
  • Call Center Software
  • Company-wide Collaboration
  • Social Support Software
  • Agent Productivity
  • Help Desk Essentials
  • Knowledge Base and Forums

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